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Digital Seminar

Intensive 2 Day Course: Clinical Supervision-Confidently Address Difficult Issues and Build a Foundation for Success


Average Rating:
   18
Faculty:
Lois Ehrmann, PhD, LPC, NCC, CTTS
Duration:
10 Hours 21 Minutes
Format:
Audio and Video
Copyright:
Jun 13, 2018
Product Code:
POS053945
Media Type:
Digital Seminar


Description

You’ve worked hard to develop your clinical skills and advance your career. Now you’ve been promoted to clinical supervisor and you’re excited for the opportunity. But being a good clinician doesn’t guarantee you’ll be a competent supervisor. Do you know your legal and ethical responsibilities as a supervisor? What about how to handle an incompetent supervisee? Do you know which model of supervision is the right fit for you?

Or perhaps you’ve been a clinical supervisor for a while now and you’re looking for ways to breathe new life into your practice. Helping young professionals find their voice has been gratifying and rewarding, but you’re looking for fresh ideas to incorporate into your already established methods.

This recording digs deep into the supervisory process, answers your questions about risk and liability, and prepares you to master the art and science of clinical supervision.

This workshop is specifically designed to teach you how to proactively handle and confidently address the most difficult issues faced by clinical supervisors today. You’ll learn:

  • How to write a solid informed consent contract for supervision
  • Ways to build the supervisory alliance so that common problems can be averted
  • Tactics for giving difficult or uncomfortable feedback
  • Strategies for managing an impaired or unethical supervisee
  • How to protect your license – avoid common pitfalls that lead to legal and ethical dilemmas

This recording will equip you with tools and techniques you can immediately integrate into your supervision practice!

Credit


**

NOTE: Tuition includes one free CE Certificate (participant will be able to print the certificate of completion after completing the on-line post-test (80% passing score) and completing the evaluation). 

Continuing Education Information:  Listed below are the continuing education credit(s) currently available for this non-interactive self-study package. Please note, your state licensing board dictates whether self-study is an acceptable form of continuing education, as well as which credit types are acceptable for continuing education hours. Please refer to your state rules and regulations. If your profession is not listed, please contact your licensing board to determine your continuing education requirements and check for reciprocal approval. For other credit inquiries not specified below, please contact cepesi@pesi.com or 800-844-8260 before the event.

Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of your profession.  As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice in accordance with and in compliance with your profession's standards.  

For Planning Committee disclosures, please statement above.  For speaker disclosures, please see the faculty biography.


Ethics

This self-study activity includes 2.0 hours of general ethics instruction. Not all boards allow ethics credit for self-study products. If ethics is not specified within your licensing board’s approval statement below, please contact your board to determine the applicability and amount of ethics allowed.


Counselors

This self-study activity consists of 11.25 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please save the course outline, the certificate of completion you receive from the activity and contact your state board or organization to determine specific filing requirements.


California Counselors

The California Board of Behavioral Sciences accepts CE programs that are approved by other approval agencies, including several that approve PESI and its programs.  A full list of approval agencies accepted by the BBS can be found at www.bbs.ca.gov/licensees/cont_ed.html under “Where to find CE Courses.” This intermediate level self-study activity consists of 11.0 clock hours of continuing education instruction.


Florida Counselors

PESI, Inc. is an approved provider with the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling. Provider Number 50-399. This self-study course qualifies for 11.25 continuing education credits.


Montana Counselors

The Montana Board of Behavioral Health no longer pre-approves any courses or sponsors. Each licensee is responsible for taking courses which contribute to their competence and directly relate to their scope of practice as defined in board statute (MAR 24-219-32). Licensees must keep CE documentation for three years in case of an audit. This intermediate level self-study activity consists of 11.25 clock hours of instruction.


New York Counselors

PESI, Inc. is recognized by the New York State Education Department's (NYSED) State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Mental Health Counselors. #MHC-0033. This self-study activity will qualify for 13.5 contact hours. Full attendance is required; no partial credits will be offered for partial attendance


Ohio Counselors

PESI, Inc. is an approved provider with the State of Ohio Counselor, Social Worker and Marriage & Family Therapist Board. Provider approval #:RCST071001. Full attendance in this self-study course meets the qualifications for 11.25 clock hours of continuing education credit. 


Pennsylvania Counselors

The Pennsylvania State Board of Social Workers, Marriage and Family Therapists and Professional Counselors accepts many national association CE approvals, several of which PESI offers. For a full list, please see your State Board regulations at https://www.dos.pa.gov/ProfessionalLicensing/BoardsCommissions/. This intermediate level self-study activity consists of 11.25 clock hours of continuing education instruction.


South Carolina Counselors

This self-study program has been approved for 11.0 continuing education hours by the South Carolina Board of Examiners for Licensure of Professional Counselors, Marriage and Family Therapists, and Psycho-Educational Specialists. Provider #4540.


Texas Counselors

This self-study activity consists of 11.0 clock hours of continuing education instruction. Texas State Board of Examiners of Professional Counselors no longer approves programs or providers. PESI activities meet the continuing education requirements as listed in Title 22 Texas Administrative Code, Chapter 681, Subchapter J, Section 681.142 Acceptable Continuing Education. Please retain the certificate of completion that you receive and use as proof of completion when required.


Social Workers - National ASWB ACE

PESI, Inc., #1062, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: January 27, 2023 - January 27, 2026. Social workers completing this course receive 10.25 total credits including 8.25 Clinical and 2.0 Ethics continuing education credits.

 

Course Level: Intermediate Format: Recorded asynchronous distance. Full attendance is required; no partial credits will be offered for partial attendance.

 

Canadian Social Workers: Canadian provinces may accept activities approved by the ASWB for ongoing professional development.


California Social Workers

The California Board of Behavioral Sciences accepts CE programs that are approved by other approval agencies, including several that approve PESI and its programs.  A full list of approval agencies accepted by the BBS can be found at www.bbs.ca.gov/licensees/cont_ed.html under “Where to find CE Courses.” This intermediate level self-study activity consists of 11.0 clock hours of continuing education instruction.


Colorado Social Workers

PESI, Inc. is an approved provider with the Colorado Chapter of the National Association of Social Workers. Provider #1413. This self-study course has been approved for 11.3 continuing education hours. 

 

COLORADO PARTICIPANTS ONLY: If you did not answer YES to be reported to the Colorado Chapter of the NASW on the evaluation, please contact cepesi@pesi.com and provide the full title of the webcast, speaker name, date of live broadcast, your name and your license number in the email.


Florida Social Workers

PESI, Inc. is an approved provider with the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling. Provider Number 50-399. This self-study course qualifies for 11.25 continuing education credits. 


Illinois Social Workers

PESI, Inc. is an approved provider with the State of Illinois, Department of Financial and Professional Regulation, Division of Professional Regulation. License #: 159-000154. Successful completion of this self-study activity qualifies for 11.0 contact hours.


Kansas Social Workers

PESI, Inc. is an approved provider with the Kansas Behavioral Sciences Regulatory Board. Provider #14-006. This self-study course has been approved for 11.0 continuing education hours.


Minnesota Social Workers

PESI, Inc. is an approved provider with the State of Minnesota, Board of Social Work. Provider #: CEP-140. This self-study package has been approved for 11.0 continuing education hours. This certificate has been issued upon successful completion of a post-test.


Montana Social Workers

The Montana Board of Behavioral Health no longer pre-approves any courses or sponsors. Each licensee is responsible for taking courses which contribute to their competence and directly relate to their scope of practice as defined in board statute (MAR 24-219-32). Licensees must keep CE documentation for three years in case of an audit. This intermediate level self-study activity consists of 11.25 clock hours of instruction.


New York Social Workers

PESI, Inc. is recognized by the New York State Education Department's (NYSED) State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0008. This self-study activity will qualify for 13.5 contact hours. Full attendance is required; no partial credits will be offered for partial attendance. 


Ohio Social Workers

PESI, Inc. is an approved provider with the State of Ohio Counselor, Social Worker and Marriage & Family Therapist Board. Provider approval #:RCST071001. Full attendance in this self-study course meets the qualifications for 11.25 clock hours of continuing education credit. 


Pennsylvania Social Workers

The Pennsylvania State Board of Social Workers, Marriage and Family Therapists and Professional Counselors accepts many national association CE approvals, several of which PESI offers. For a full list, please see your State Board regulations at https://www.dos.pa.gov/ProfessionalLicensing/BoardsCommissions. This intermediate level self-study activity consists of 11.25 clock hours of continuing education instruction.


Canadian Psychologists

PESI, Inc. is approved by the Canadian Psychological Association to offer continuing education for psychologists. PESI, Inc. maintains responsibility for the program. This program is approved for 11.0 self-study continuing education hours. Full credit statement at: www.pesi.com/cpa-statement


Florida Psychologists

PESI, Inc., is an approved provider with the Florida Board of Psychology.Provider Number #50-399.This product qualifies for 11.3 self-study continuing education credits.


Illinois Psychologists

 

PESI, Inc is an approved provider with the State of Illinois, Department of Professional Regulation. License #: 268.000102. Full attendance at this self-study course qualifies for 11.0 contact hours.


Kentucky Psychologists

PESI, Inc. is approved by the Kentucky Board of Examiners of Psychology to offer continuing education for psychologists, approved provider #202312H. PESI maintains responsibility for this program and its content. This self-study activity will qualify for 11.25 contact hours.


Minnesota Psychologists

This self-study activity has been approved by the Minnesota Board of Psychology for 13.0 continuing education hours. Approval #: 202412.170. Approval period: 01/01/2024 - 12/31/2024


New York Psychologists

PESI, Inc. is recognized by the New York State Education Department's (NYSED) State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0014. This self-study activity will qualify for 13.5 contact hours. Full attendance is required; no partial credits will be offered for partial attendance.


Ohio Psychologists

PESI, Inc. is approved by the Ohio Psychological Association, Provider #263896894, to sponsor continuing education for psychologists. PESI, Inc. maintains responsibility for this program and its content. PESI is offering this self-study activity for 11.25 Standard hours of continuing education credit.


Pennsylvania Psychologists

PESI, Inc. is approved by the Pennsylvania State Board of Psychology to offer continuing education for psychologists. Provider #PSY000211. PESI maintains responsibility for the program(s). This self-study program qualifies for 11.25 continuing education hours.


Marriage & Family Therapists

This self-study activity consists of 11.25 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please save this course outline, the certificate of completion you receive from this self-study activity and contact your state board or organization to determine specific filing requirements. 


California Marriage & Family Therapists

The California Board of Behavioral Sciences accepts CE programs that are approved by other approval agencies, including several that approve PESI and its programs.  A full list of approval agencies accepted by the BBS can be found at www.bbs.ca.gov/licensees/cont_ed.html under “Where to find CE Courses.” This intermediate level self-study activity consists of 11.0 clock hours of continuing education instruction.


Florida Marriage & Family Therapists

PESI, Inc. is an approved provider with the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling. Provider Number 50-399. This self-study course qualifies for 11.25 continuing education credits.


Illinois Marriage & Family Therapists

PESI, Inc. has been approved as a provider of continuing education by the State of Illinois, Department of Professional Regulation. Provider #:168-000156. Full attendance at this self-study activity qualifies for 11.0 credits.


Montana Marriage & Family Therapists

The Montana Board of Behavioral Health no longer pre-approves any courses or sponsors. Each licensee is responsible for taking courses which contribute to their competence and directly relate to their scope of practice as defined in board statute (MAR 24-219-32). Licensees must keep CE documentation for three years in case of an audit. This intermediate level self-study activity consists of 11.25 clock hours of instruction.


New York Marriage & Family Therapists

PESI, Inc. is recognized by the New York State Education Department's (NYSED) State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Marriage and Family Therapists. #MFT-0024. This self-study activity will qualify for 13.5 contact hours. Full attendance is required; no partial credits will be offered for partial attendance


Ohio Marriage & Family Therapists

PESI, Inc. is an approved provider with the State of Ohio Counselor, Social Worker and Marriage & Family Therapist Board. Provider approval #:RCST071001. Full attendance in this self-study course meets the qualifications for 11.25 clock hours of continuing education credit. 


Pennsylvania Marriage & Family Therapists

The Pennsylvania State Board of Social Workers, Marriage and Family Therapists and Professional Counselors accepts many national association CE approvals, several of which PESI offers. For a full list, please see your State Board regulations at https://www.dos.pa.gov/ProfessionalLicensing/BoardsCommissions/. This intermediate level self-study activity consists of 11.25 clock hours of continuing education instruction.


South Carolina Marriage & Family Therapists

This self-study program has been approved for 11.0 continuing education hours by the South Carolina Board of Examiners for Licensure of Professional Counselors, Marriage and Family Therapists, and Psycho-Educational Specialists. Provider #4540.


Texas Marriage & Family Therapists

This self-study activity consists of 11.0 clock hours of continuing education instruction. Texas State Board of Examiners of Marriage and Family Therapists no longer approves programs or providers. PESI activities meet the continuing education requirements as listed in Title 22 of the Texas Administrative Code, Chapter 801, Subchapter K, Section 801.264 Types of Acceptable Continuing Education. Please retain the certificate of completion that you receive and use as proof of completion when required.


California Alcoholism & Drug Abuse Counselors (CADTP)

PESI, Inc. is an approved provider by the CADTP, Provider #: 201. This Category H activity meets the qualifications for 11.0 CEU's (continuing education hours).


Connecticut Addiction Counselors

Provider #120924. This course has been approved as a CCB approved training and has been awarded 11.25 hours by the Connecticut Certification Board.


Addiction Counselors - NAADAC

NAADAC

This self-study course has been approved by PESI, Inc., as a NAADAC Approved Education Provider, for 11.0 CE in the Legal, Ethical and Professional Development skill group. NAADAC Provider #77553. PESI, Inc. is responsible for all aspects of their programming. Full attendance is required; no partial credit will be awarded for partial attendance.


New York Addiction Counselors

This self-study course has been approved by OASAS for 11.25 clock hours toward Renewal for CASAC, CPP and CPS. Board required certificates will be sent after the program.

 

NEW YORK PARTICIPANTS ONLY: To automatically receive a special certificate, please answer YES to the question: “New York Addictions Counselors: Do you need the special OASAS certificate?” while completing the online post-test/evaluation.

 


Nurses, Nurse Practitioners, and Clinical Nurse Specialists

This self-study activity consists of 11.25 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please save the course outline, the certificate of completion you receive from this self-study activity and contact your state board or organization to determine specific filing requirements.


California Nurses

PESI, Inc. is a provider approved by the California Board of  Registered Nursing, Provider #: 17118 for 11.0 self-study contact hours. 

** You will need to provide your license number to PESI. PESI must have this number on file in order for your hours to be valid.


Florida Nurses

PESI, Inc. is an approved provider by the Florida Board of  Nursing. Provider #: FBN2858. These materials qualify for 11.0 self-study contact hours.

CE Broker


Iowa Nurses

PESI, Inc. is an approved provider by the Iowa Board of Nursing. Provider #: 346. Nurses successfully completing these self-study materials will earn 11.3 self-study contact hours. Please email cepesi@pesi.com with your license number, include the title, speaker name and date. PESI must have this number on file in order for your hours to be valid.


California Licensed Educational Psychologists

The California Board of Behavioral Sciences accepts CE programs that are approved by other approval agencies, including several that approve PESI and its programs.  A full list of approval agencies accepted by the BBS can be found at www.bbs.ca.gov/licensees/cont_ed.html under “Where to find CE Courses.” This intermediate level self-study activity consists of 11.0 clock hours of continuing education instruction.


South Carolina Psycho-Educational Specialists

This self-study program has been approved for 11.0 continuing education hours by the South Carolina Board of Examiners for Licensure of Professional Counselors, Marriage and Family Therapists, and Psycho-Educational Specialists. Provider #4540.


Other Professions

This self-study activity qualifies for 11.25 continuing education clock hours as required by many national, state and local licensing boards and professional organizations. Save your activity advertisement and certificate of completion, and contact your own board or organization for specific requirements.



Handouts

Faculty

Lois Ehrmann, PhD, LPC, NCC, CTTS's Profile

Lois Ehrmann, PhD, LPC, NCC, CTTS Related seminars and products

E-Counseling and Consultation Services


Lois Ehrmann, PhD, LPC, NCC, CTTS, is a trauma-informed and sensitive clinician who works with individuals and families who suffer from trauma, abuse and attachment issues. She is the founder of The Individual and Family CHOICES Program, a holistic trauma-informed counseling center in State College, PA, that has been providing cutting-edge trauma-informed therapy for over 10 years. Prior to that she co-owned a dual diagnosis outpatient counseling program called Counseling Alternatives Group for over 18 years. She is a Licensed Professional Counselor in both Pennsylvania and New Jersey and has been in clinical practice for over 30 years, specializing in trauma and attachment for over 22 years.

A Certified Trauma Treatment Specialist (CTTS), Lois is also an Approved Consultant and Certified Clinician in Eye Movement Desensitization Reprocessing (EMDRIA) as well as a Certified Internal Family Systems Clinician. Trained in IFS Levels 1, 2 and 3 as well as Somatic IFS, she has introduced the IFS model to the children and families she works with, as well as groups of parents of traumatized children and to professional healers who work with traumatized families. Lois is a Registered ATTACh Clinician, Certified Attachment Focused Family Therapist/Consultant and an Approved Clinical Supervisor (NCE). In addition, she is a trained neurofeedback clinician and trained in clinical hypnosis.

Lois is a sought-after trainer both locally and nationally and is also an adjunct assistant professor in counselor education and supervision at PSU. She has presented nationally for many years for the National ATTACh Conference and until very recently served on that organization’s board of directors. Lois has also presented annually for the Internal Family Systems Conference specifically focusing on the use of IFS with children and families struggling with attachment issues.

Lois is the co-author of a book on best practices in attachment therapy and has self-published books for children and their parents on attachment and Internal Family Systems concepts. She was the lead researcher in the development of the Internal Family Systems Adherence Scale for the Internal Family System Foundation.

 

Speaker Disclosures:
Financial: Dr. Lois Ehrmann is owner of E-Counseling and Consultation Services. She receives a speaking honorarium and recording royalties from PESI, Inc. She has no relevant financial relationships with ineligible organizations.
Non-financial: Dr. Lois Ehrmann is a member of the American Counseling Association (ACA), the Association for the Training and Treatment of Attachment Disorders In Children (ATTACh), the American Association of Counselor Educators and Supervisors (ACES), the Chi Sigma Iota Honor Society for Counselors and Counselor Educators (CSI), EMDR International Association (EMDRIA), and the Association of Traumatic Stress Specialists (ATSS).


Additional Info

Access for Self-Study (Non-Interactive)

Access never expires for this product.


Objectives

  1. Determine best practices for providing clinical supervision, including the use of a written informed consent contract and thorough documentation procedures.
  2. Differentiate various models of clinical supervision, including advantages and disadvantages of each, and ascertain how each may be applied to the practice of clinical supervision.
  3. Evaluate four key characteristics of an optimal supervisory alliance relationship that promotes professional development within the supervisee.
  4. Develop specific clinical skills for repairing a rupture in the supervisory alliance.
  5. Construct a clinical supervision genogram to gain insight and understanding into the professional identity of the clinical supervisor.
  6. Demonstrate the use of summative and formative feedback strategies as they relate to clinical supervision practices.
  7. Utilize various observation methods for the purpose of providing continued education and guidance for supervisees.
  8. Develop methods for identifying and managing cultural and contextual factors that may negatively impact the supervisor-supervisee dyad.
  9. Determine standards for cataloguing and addressing cultural or contextual bias within both the supervisory and the therapeutic relationship.
  10. Implement strategies for strengthening the supervisory alliance within a group supervision setting in order to facilitate learning and professional development.
  11. Apply at least four supervisory tools to evaluate the competency of a supervisee in a clinical setting.
  12. Ascertain the ethical and legal risks associated with the role of a clinical supervisor and develop skills to circumvent those risks when possible.

Outline

Getting Started: How to Optimize the Initial Supervision Sessions
  • Establish roles and responsibilities
  • How to write a comprehensive Informed Consent Agreement and Supervisory Contract
  • Set clear expectations for supervision
  • Who supervises the supervisor?
  • Documentation: If it’s not in writing, it didn’t happen
Models of Clinical Supervision: Find the Right Fit for You and Your Setting
  • Psychodynamic
  • Social role
  • Developmental
  • Psychotherapy-based
  • Attachment-focused
  • Practice: Developing your own model of supervision
The Supervisory Alliance: Building a Foundation for Everyone’s Success
  • Overcome supervisee resistance, anxiety and transference
  • Manage power dynamics and counter-transference
  • Attend to attachment ruptures in the relationship
  • Self-disclosure: Why, when, and for whom
  • Practice: Supervisory relationship strengthening techniques
Techniques and Strategies for Effective Supervision
  • Know Yourself: Self-Reflection Builds Supervisor Identity
    • Clinical Supervisor Genogram
    • Engage in reflectivity
    • When to seek your own supervision
  • Give Effective Feedback: Having Hard Conversations
    • Summative versus formative feedback
    • The ratio you must know to give corrective feedback
    • Specific counselor interventions
    • Explore the inner world of the supervisee
    • Activation triggers
  • Observation Methods: Pros and Cons
    • Live observation
    • Audio-video recordings
    • Interpersonal process recordings
  • Mindfulness Practices to Support Supervisees
    • Centering activities to begin each session
    • Thought/meditation cards
    • Breathing exercises
  • Illustrate Supervisee/Client Interactions
    • Parts maps
    • Diagrams
  • Resolve Supervisor/Supervisee Tensions
    • Structure versus free reign
    • Directive versus non-directive
    • Nurture versus neutrality
  • Reflectivity: More Than Active Listening
    • Person of the therapist exercise
    • Reflection letters
    • Journaling
Cultural Competence: Proactive Treatment of Cultural Differences
  • When the supervisor-supervisee dyad is impacted
  • Methods for identifying supervisee cultural and contextual background factors
  • Strategies for increasing awareness of bias
  • Ways to identify and manage micro-aggressions
  • Practice: Having uncomfortable conversations about cultural differences
Group Supervision
  • When to utilize groups
  • Advantages of a group setting
  • Tips for setting up group norms
  • Methods for strengthening the supervisory alliance in group
  • Practice: Role plays of group scenarios
Legal/Ethical Issues: Protect Yourself, Protect Your License
  • Know your code: ACES/ACA, APA, ASWB/NASW, AAMFT
  • Are you a competent supervisor?
  • How to evaluate supervisee competency
  • Everything you need to know about:
    • Standard of care
    • Informed consent
    • Boundaries
    • Privacy vs confidentiality
    • Dual relationships
    • Liability: Direct and vicarious
    • Duty to Warn
    • Social media/use of technology
    • and more!
  • Decision tree relevant to clinical supervision
  • Practice: Handling an impaired supervisee

Target Audience

  • Counselors
  • Social Workers
  • Psychologists
  • Case Managers
  • Addiction Counselors
  • Marriage & Family Therapists
  • Psychotherapists
  • Nurses
  • Other Mental Health Professionals

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Reviews

5
4
3
2
1

Overall:      4.9

Total Reviews: 18

Comments

Adam N - Idaho Falls, Idaho

"Thank you for sharing your learning and growth, it has been extremely valuable."

Catherine Z - Rogue River, Oregon

"This training was so comprehensive and helpful. Would love to have another of her trainings."

Katie A - Portland, Oregon

"I was very impressed...doing this online and listening to a recorded version still exceeded all of my expectations! Thank you!"

Katrina G - PORTLAND, Oregon

"I really liked this training. Ms. Ehrmann was knowledgeable, clear, deeply competent, and easy to follow."

Nereida T - SAN ANTONIO, Texas

"this was a great training and i felt the presenter gave great info and tips. learned a lot. i appreciated all the handouts she shared and the resources provided. "

Cynthia L - GERMANTOWN, Maryland

"Presenter was very knowledgeable and professional"

Jennifer A - FORT COLLINS, Colorado

"awesome well organized informative"

Melissa Y - ROCKFORD, Illinois

"Excellent course, very helpful for those of us new to supervision!"

Siobhan S - Merrickville, Ontario

"This was a great learning opportunity. I appreciated the integrative approach of providing a range of theoretical perspectives on supervision. "

Patricia R - Waltham, Massachusetts

"Great presenter. Would do one of her courses again. "

Satisfaction Guarantee
Your satisfaction is our goal and our guarantee. Concerns should be addressed to: PO Box 1000, Eau Claire, WI 54702-1000 or call 1-800-844-8260.

ADA Needs
We would be happy to accommodate your ADA needs; please call our Customer Service Department for more information at 1-800-844-8260.

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