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DVD

Dr. Sue Johnson's Intensive Course in Emotionally Focused Therapy: Attachment-Based Interventions for Couples in Crisis


Average Rating:
   36
Faculty:
Susan Johnson, EdD
Duration:
12 Hours 01 Minutes
Copyright:
Apr 05, 2016
Publisher:
PESI, Inc.
Product Code:
RNV052462
Media Type:
DVD


Description

Join Dr. Sue Johnson for an exciting six-week training in Emotionally Focused Couple Therapy (EFT). This course will outline the new science of adult bonding and how this science is applied in Emotionally Focused Couple Therapy (EFT), an effective, empirically validated intervention for couples. The EFT model will be presented and illustrated with clinical examples and with a filmed demonstration of an EFT session as well as experiential exercises given for homework. Topics relevant to all couple therapists, such as how to deal with escalating conflict, emotional numbing and shut down, depression, sexuality and injuries such as affairs will be addressed.

Credit


****

Save time and money off other submission methods – purchase & take the CE test online for $39.99. Additional processing fees apply for other submission methods (i.e. mail, fax, etc.). Please contact our Customer Service at 1-800-844-8260 for more details.  Listed below are the continuing education credit(s) currently available for this non-interactive self-study package. Please note, your state licensing board dictates whether self-study is an acceptable form of continuing education. Please refer to your state rules and regulations. If your profession is not listed, please contact your licensing board to determine your continuing education requirements and check for reciprocal approval. For other credit inquiries not specified below, please contact cepesi@pesi.com or 800-844-8260 before completion.

Certificates of Successful Completion are available for email, download and/or printing from your online account immediately following the successful completion of the post-test/evaluation.

**Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of your profession. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice in accordance with and in compliance with your profession's standards.  For Planning Committee disclosures, please statement above.  For speaker disclosures, please see the faculty biography.  For speaker disclosures, please see the faculty biography.


Counselors

This self-study activity consists of 12.0 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please save the course outline, the certificate of completion you receive from the activity and contact your state board or organization to determine specific filing requirements.


California Counselors

The California Board of Behavioral Sciences accepts CE programs that are approved by other approval agencies, including several that approve PESI and its programs.  A full list of approval agencies accepted by the BBS can be found at www.bbs.ca.gov/licensees/cont_ed.html under “Where to find CE Courses.” This intermediate level self-study activity consists of 12.0 clock hours of continuing education instruction.


Florida Counselors

PESI, Inc. is an approved provider with the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling. Provider Number 50-399. This self-study course qualifies for 12.0 continuing education credits.


Illinois Counselors

This intermediate self-study activity consists of 12.0 clock hours of continuing education instruction. Per the IDFPR: Social Work Continuing Education Sponsors approved by the Division in accordance with the rules for the administration of Clinical Social Work and Social Work Practice Act (225 ILCS 201), 68 Ill.  Adm. Code 1470.95; PESI, Inc. is a registered social work continuing education sponsor with the Department of Financial and Professional Regulation, Division of Professional Regulation. License #: 159-000154. A certificate of attendance will be awarded at the end of the program to participants who are in full attendance, pass a post-test, and who complete the program evaluation.


Kentucky Counselors

CE credit is available. This self-study course consists of 14.25 continuing education credit hours for Kentucky Counselors. The Continuing Education Requirements for the Kentucky Board of Licensed Professional Counselors (201 KAR 36:030 Section 2) state continuing education programs from providers sponsored or approved by a state counseling licensure board shall be approved without further review by the board. PESI, Inc. is approved by the South Carolina Board of Examiners for Licensure of Professional Counselors, Marriage and Family Therapists, and Psycho-Educational Specialists. Provider #4540. PESI maintains responsibility for this program and its contents.


Missouri Counselors

CE credit is available. This self-study course consists of 12.0 continuing education clock hours for Missouri Counselors. The Missouri Committee for Professional Counselors accepts continuing education programs relevant to counseling that are provided by organizations recognized by national social worker associations. PESI, Inc. is recognized by a national social worker association. Please see social work approvals for this program.


Montana Counselors

The Montana Board of Behavioral Health no longer pre-approves any courses or sponsors. Each licensee is responsible for taking courses which contribute to their competence and directly relate to their scope of practice as defined in board statute (MAR 24-219-32). Licensees must keep CE documentation for three years in case of an audit. This intermediate level self-study activity consists of 12.0 clock hours of instruction.


Nevada Counselors

PESI, Inc. is an approved CEU provider with the State of Nevada Board of Examiners for Marriage and Family Therapists and Clinical Professional Counselors. This self-study activity qualifies for 12.0 contact hours. Approved Provider # NVCEP2006.


New York Counselors

PESI, Inc. is recognized by the New York State Education Department's (NYSED) State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Mental Health Counselors. #MHC-0033. This self-study activity will qualify for 14.25 contact hours. Full attendance is required; no partial credits will be offered for partial attendance


Ohio Counselors

PESI, Inc. is an approved provider with the State of Ohio Counselor, Social Worker and Marriage & Family Therapist Board. Provider approval #:RCST071001. Full attendance at this course meets the qualifications for 12.0 clock hours of general continuing education. Tracking number: 20-TBD


Pennsylvania Counselors

The Pennsylvania State Board of Social Workers, Marriage and Family Therapists and Professional Counselors accepts many national association CE approvals, several of which PESI offers. For a full list, please see your State Board regulations at https://www.dos.pa.gov/ProfessionalLicensing/BoardsCommissions/. This intermediate level self-study activity consists of 12.0 clock hours of continuing education instruction.


South Carolina Counselors

This self-study program has been approved for 12.0 continuing education hours by the South Carolina Board of Examiners for Licensure of Professional Counselors, Marriage and Family Therapists, and Psycho-Educational Specialists. Provider #4540.


Texas Counselors

This self-study activity consists of 12.0 clock hours of continuing education instruction. Texas State Board of Examiners of Professional Counselors no longer approves programs or providers. PESI activities meet the continuing education requirements as listed in Title 22 Texas Administrative Code, Chapter 681, Subchapter J, Section 681.142 Acceptable Continuing Education. Please retain the certificate of completion that you receive and use as proof of completion when required.


Social Workers - National ASWB ACE

PESI, Inc., #1062, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. PESI, Inc. maintains responsibility for this course. ACE provider approval period: January 27, 2023 - January 27, 2026. Social workers completing this course receive 12.0 Clinical continuing education credits.

 

Course Level: Intermediate Format: Recorded asynchronous distance. Full attendance is required; no partial credits will be offered for partial attendance.

 

Canadian Social Workers: Canadian provinces may accept activities approved by the ASWB for ongoing professional development.


California Social Workers

The California Board of Behavioral Sciences accepts CE programs that are approved by other approval agencies, including several that approve PESI and its programs.  A full list of approval agencies accepted by the BBS can be found at www.bbs.ca.gov/licensees/cont_ed.html under “Where to find CE Courses.” This intermediate level self-study activity consists of 12.0 clock hours of continuing education instruction.


Colorado Social Workers

PESI, Inc. is an approved provider with the Colorado Chapter of the National Association of Social Workers. Provider #1413. This self-study course has been approved for 12.0 continuing education hours. 

 

COLORADO PARTICIPANTS ONLY: If you did not answer YES to be reported to the Colorado Chapter of the NASW on the evaluation, please contact cepesi@pesi.com and provide the full title of the webcast, speaker name, date of live broadcast, your name and your license number in the email.


Florida Social Workers

PESI, Inc. is an approved provider with the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling. Provider Number 50-399. This self-study course qualifies for 12.0 continuing education credits. 


Illinois Social Workers

PESI, Inc. is an approved provider with the State of Illinois, Department of Financial and Professional Regulation, Division of Professional Regulation. License #: 159-000154. Successful completion of this self-study activity qualifies for 12.0 contact hours.


Kansas Social Workers

PESI, Inc. is an approved provider with the Kansas Behavioral Sciences Regulatory Board. Provider #14-006. This self-study course has been approved for 12.0 continuing education hours.


Minnesota Social Workers

PESI, Inc. is an approved provider with the State of Minnesota, Board of Social Work. Provider #: CEP-140. This self-study package has been approved for 12.0 continuing education hours. This certificate has been issued upon successful completion of a post-test.


Montana Social Workers

The Montana Board of Behavioral Health no longer pre-approves any courses or sponsors. Each licensee is responsible for taking courses which contribute to their competence and directly relate to their scope of practice as defined in board statute (MAR 24-219-32). Licensees must keep CE documentation for three years in case of an audit. This intermediate level self-study activity consists of 12.0 clock hours of instruction.


New York Social Workers

PESI, Inc. is recognized by the New York State Education Department's (NYSED) State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0008. This self-study activity will qualify for 14.25 contact hours. Full attendance is required; no partial credits will be offered for partial attendance. 


Ohio Social Workers

PESI, Inc. is an approved provider with the State of Ohio Counselor, Social Worker and Marriage & Family Therapist Board. Provider approval #:RCST071001. Full attendance at this course meets the qualifications for 12.0 clock hours of general continuing education. Tracking number: 20-TBD


Pennsylvania Social Workers

The Pennsylvania State Board of Social Workers, Marriage and Family Therapists and Professional Counselors accepts many national association CE approvals, several of which PESI offers. For a full list, please see your State Board regulations at https://www.dos.pa.gov/ProfessionalLicensing/BoardsCommissions. This intermediate level self-study activity consists of 12.0 clock hours of continuing education instruction.


Canadian Psychologists

PESI, Inc. is approved by the Canadian Psychological Association to offer continuing education for psychologists. PESI, Inc. maintains responsibility for the program. This program is approved for 12.0 self-study continuing education hours. Full credit statement at: www.pesi.com/cpa-statement


Florida Psychologists

PESI, Inc., is an approved provider with the Florida Board of Psychology.Provider Number #50-399.This product qualifies for 12.0 self-study continuing education credits.


Psychologists

This self-study activity consists of 12.0 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please save the course outline, the certificate of completion you receive from this self-study activity and contact your state board or organization to determine specific filing requirements.


Illinois Psychologists

 

PESI, Inc is an approved provider with the State of Illinois, Department of Professional Regulation. License #: 268.000102. Full attendance at this self-study course qualifies for 12.0 contact hours.


Kentucky Psychologists

PESI, Inc. is approved by the Kentucky Board of Examiners of Psychology to offer continuing education for psychologists, approved provider #202312H. PESI maintains responsibility for this program and its content. This self-study activity will qualify for 12.0 contact hours.


New York Psychologists

PESI, Inc. is recognized by the New York State Education Department's (NYSED) State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0014. This self-study activity will qualify for 14.25 contact hours. Full attendance is required; no partial credits will be offered for partial attendance.


Ohio Psychologists

PESI, Inc. is approved by the Ohio Psychological Association, Provider #263896894, to sponsor continuing education for psychologists. PESI, Inc. maintains responsibility for this program and its content. PESI is offering this self-study activity for 12.0 Standard hours of continuing education credit.


Pennsylvania Psychologists

PESI, Inc. is approved by the Pennsylvania State Board of Psychology to offer continuing education for psychologists. Provider #PSY000211. PESI maintains responsibility for the program(s). This self-study program qualifies for 12.0 continuing education hours.


Marriage & Family Therapists

This self-study activity consists of 12.0 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please save this course outline, the certificate of completion you receive from this self-study activity and contact your state board or organization to determine specific filing requirements. 


California Marriage & Family Therapists

The California Board of Behavioral Sciences accepts CE programs that are approved by other approval agencies, including several that approve PESI and its programs.  A full list of approval agencies accepted by the BBS can be found at www.bbs.ca.gov/licensees/cont_ed.html under “Where to find CE Courses.” This intermediate level self-study activity consists of 12.0 clock hours of continuing education instruction.


Florida Marriage & Family Therapists

PESI, Inc. is an approved provider with the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling. Provider Number 50-399. This self-study course qualifies for 12.0 continuing education credits.


Illinois Marriage & Family Therapists

PESI, Inc. has been approved as a provider of continuing education by the State of Illinois, Department of Professional Regulation. Provider #:168-000156. Full attendance at this self-study activity qualifies for 12.0 credits.


Montana Marriage & Family Therapists

The Montana Board of Behavioral Health no longer pre-approves any courses or sponsors. Each licensee is responsible for taking courses which contribute to their competence and directly relate to their scope of practice as defined in board statute (MAR 24-219-32). Licensees must keep CE documentation for three years in case of an audit. This intermediate level self-study activity consists of 12.0 clock hours of instruction.


Nevada Marriage & Family Therapists

PESI, Inc. is an approved CEU provider with the State of Nevada Board of Examiners for Marriage and Family Therapists and Clinical Professional Counselors. This self-study activity qualifies for 12.0 contact hours. Approved Provider # NVCEP2006.


New York Marriage & Family Therapists

PESI, Inc. is recognized by the New York State Education Department's (NYSED) State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Marriage and Family Therapists. #MFT-0024. This self-study activity will qualify for 14.25 contact hours. Full attendance is required; no partial credits will be offered for partial attendance


Ohio Marriage & Family Therapists

PESI, Inc. is an approved provider with the State of Ohio Counselor, Social Worker and Marriage & Family Therapist Board. Provider approval #:RCST071001. Full attendance at this course meets the qualifications for 12.0 clock hours of general continuing education. Tracking number: 20-TBD


Pennsylvania Marriage & Family Therapists

The Pennsylvania State Board of Social Workers, Marriage and Family Therapists and Professional Counselors accepts many national association CE approvals, several of which PESI offers. For a full list, please see your State Board regulations at https://www.dos.pa.gov/ProfessionalLicensing/BoardsCommissions/. This intermediate level self-study activity consists of 12.0 clock hours of continuing education instruction.


South Carolina Marriage & Family Therapists

This self-study program has been approved for 12.0 continuing education hours by the South Carolina Board of Examiners for Licensure of Professional Counselors, Marriage and Family Therapists, and Psycho-Educational Specialists. Provider #4540.


Texas Marriage & Family Therapists

This self-study activity consists of 12.0 clock hours of continuing education instruction. Texas State Board of Examiners of Marriage and Family Therapists no longer approves programs or providers. PESI activities meet the continuing education requirements as listed in Title 22 of the Texas Administrative Code, Chapter 801, Subchapter K, Section 801.264 Types of Acceptable Continuing Education. Please retain the certificate of completion that you receive and use as proof of completion when required.


Addiction Counselors - Generic

This self-study activity consists of 12.0 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please save the course outline, the certificate of completion you receive from the activity and contact your state board or organization to determine specific filing requirements.


California Alcoholism & Drug Abuse Counselors (CADTP)

PESI, Inc. is an approved provider by the CADTP, Provider #: 201. This Category H activity meets the qualifications for 12.0 CEU's (continuing education hours).


Connecticut Addiction Counselors

Provider #120924. This course has been approved as a CCB approved training and has been awarded 12.0 hours by the Connecticut Certification Board.


Oklahoma Alcohol & Drug Counselors

PESI, Inc. is an Oklahoma Board of Licensed Alcohol and Drug Counselors approved provider #20240032. This self-study activity consists of 12.0 clock hours of continuing education instruction.


California Licensed Educational Psychologists

The California Board of Behavioral Sciences accepts CE programs that are approved by other approval agencies, including several that approve PESI and its programs.  A full list of approval agencies accepted by the BBS can be found at www.bbs.ca.gov/licensees/cont_ed.html under “Where to find CE Courses.” This intermediate level self-study activity consists of 12.0 clock hours of continuing education instruction.


Nurses, Nurse Practitioners, and Clinical Nurse Specialists

This self-study activity consists of 12.0 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please save the course outline, the certificate of completion you receive from this self-study activity and contact your state board or organization to determine specific filing requirements.


California Nurses

PESI, Inc. is a provider approved by the California Board of  Registered Nursing, Provider #: 17118 for 12.0 self-study contact hours. 

** You will need to provide your license number to PESI. PESI must have this number on file in order for your hours to be valid.


Florida Nurses

PESI, Inc. is an approved provider by the Florida Board of  Nursing. Provider #: FBN2858. These materials qualify for 12.0 self-study contact hours.

CE Broker


Florida Nurses

PESI, Inc. is an approved provider by the Florida Board of  Nursing. Provider #: FBN2858. These materials qualify for 12.0 self-study contact hours.

CE Broker


Iowa Nurses

PESI, Inc. is an approved provider by the Iowa Board of Nursing. Provider #: 346. Nurses successfully completing these self-study materials will earn 12.0 self-study contact hours. Please email cepesi@pesi.com with your license number, include the title, speaker name and date. PESI must have this number on file in order for your hours to be valid.


South Carolina Psycho-Educational Specialists

This self-study program has been approved for 12.0 continuing education hours by the South Carolina Board of Examiners for Licensure of Professional Counselors, Marriage and Family Therapists, and Psycho-Educational Specialists. Provider #4540.


Other Professions

This self-study activity qualifies for 12.0 continuing education clock hours as required by many national, state and local licensing boards and professional organizations. Save your activity advertisement and certificate of completion, and contact your own board or organization for specific requirements.



Faculty

Susan Johnson, EdD's Profile

Susan Johnson, EdD Related seminars and products


Dr. Sue Johnson, is an author, clinical psychologist, researcher, professor, popular presenter and speaker and a leading innovator in the field of couple therapy and adult attachment. Sue is the primary developer of Emotionally Focused Couples and Family Therapy (EFT), which has demonstrated its effectiveness in over 30 years of peer-reviewed clinical research.

Sue Johnson is founding Director of the International Centre for Excellence in Emotionally Focused Therapy (ICEEFT) and Distinguished Research Professor at Alliant University in San Diego, California, and Professor, Clinical Psychiatry at the University of British Columbia, Canada, as well as Professor Emeritus, Clinical Psychology, at the University of Ottawa, Canada.

Dr. Johnson is the author of numerous books and articles including Attachment Theory in Practice: EFT with Individuals, Couples and Families (2019), The Practice of Emotionally Focused Couple Therapy: Creating Connection (3rd edition, 2019), and Emotionally Focused Couple Therapy with Trauma Survivors (2002).

Sue trains behavioral health providers in EFT worldwide and consults to the over 75 international institutes and affiliated centers who practice EFT. She also consults to Veterans Affairs and the U.S. and Canadian militaries.

 

Speaker Disclosures:
Financial: Dr. Sue Johnson has employment relationships with University of British Columbia, Campbell & Fairweather Psychology Group, Alliant International, University Ottawa, Couple and Family Institute, and the International Center for Excellence in Emotionally Focused Therapy. She receives royalties as a published author. Dr. Johnson receives a speaking honorarium, recording royalties, and book royalties from PESI, Inc. She has no relevant financial relationships with ineligible organizations.
Non-financial: Dr. Sue Johnson serves on the editorial board for the American Journal of Family Therapy (AJFT) and the journal Couple and Family Psychology: Research & Practice.


Additional Info

Access for Self-Study (Non-Interactive)

Access never expires for this product.


Target Audience

Psychologists, Counselors, Social Workers, Case Managers, Addiction Counselors, Marriage & Family Therapists, Nurses, and other Mental Health Professionals.

Objectives

OBJECTIVES

  1. Explore the history and development of attachment theory as it relates to clinical practice
  2. Question traditional therapeutic approaches and cultural norms for couples
  3. Describe the laws of attachment and how they apply to couple therapy
  4. Develop and practice effective responses to typical couple presentations
  5. Assess for attachment injury and trauma history in presenting couples
  6. Characterize the common styles of couple engagement
  7. Structure a supportive and secure therapy framework
  8. Reframe critical or angry expressions as expressions of attachment fear
  9. Model safe attachment as surrogate attachment figure
  10. Categorize interventions as appropriate for progressive stages of therapy
  11. Formulate potential interventions for couples in case demonstrations
  12. Manage common blocks or regressions in therapy
  13. Describe how to help clients divide overwhelming emotions into manageable experiences

Outline

OUTLINE

  • Session 1: On Target Interventions
    • The state of couple therapy and the new science of attachment
    • Understanding the map to basic relationship emotions and needs
    • Exploring the theory and laws of affect
      • The consequences of human biology and neuropsychological development
      • The evolutionary perspective on the importance of attachment and family relationships
      • The structure of attachment relationships: emotional accessibility, responsiveness and engagement
    • The five basic moves or relationship drama
      • Reach
      • Protest
      • Turn away
      • Meltdown
      • Reconnect
  • Session 2: The EFT Model
    • Research on outcomes and change
    • The tasks of EFT
      • Building an alliance
      • Reprocessing and distilling emotion
      • Choreographing new interactions
    • The three stages of EFT
      • De-escalation
      • Restructuring Attachment
      • Consolidation
    • The five basic moves of the EFT therapist
    • Experiential and Systemic interventions
  • Session 3: A Walk Through Stage 1 of EFT
    • Stage 1: De-escalation
      • Establishing trust, safety and hope
      • Defusing unrealistic expectations
    • Mastering the assessment process
      • Examining personal attachment history and childhood patterns
      • Exploring the couple attachment history
      • Identifying styles and addressing varied attack and withdraw combinations
      • Reviewing methods of assessing underlying emotions, relationship commitment, and nonverbal cues
    • Case Study: Addressing alternative relationship interpretations
  • Session 4: A Walk Through Stage 2 of EFT
    • Stage 2: Restructuring the relationship bond
      • Accessing implicit needs, fears and models of self
      • Translating messages the partner can hear and understand
      • Identifying and expressing attachment needs effectively
        • Using repetition, imagery, and connection to facilitate expression
      • Accomplishing bonding events in the therapeutic setting
    • Case Study: Beginning openness, expression, resilient coping and bonding with trauma survivors
  • Session 5: Turning to Sexuality
    • The attachment frame on sex and affairs
      • Understanding the social expectations for sexuality and long-term relationships
      • Examining the central importance of feeling desired and valuable
      • Exploring the types of sexual engagement
      • Normalizing challenges and physical difficulties
      • Leading successful discussion of difficult topics
    • Attachment injuries (i.e. affairs)
      • Relationship traumas that destroy trust
      • Creating and communicating a healing narrative
      • When healing attempts worsen the rift
    • Case Study: Attachment injury
  • Session 6: Working with Difficult Couples
    • Dysregulated, escalated, and shut down, dismissing clients
      • Working with trauma couples
        • The persistence of symptoms and cumulative impact
        • Establishing a secure base for post trauma individuals
        • The relationship between PTSD, trust and sexuality
      • Intimate partner abuse
        • Asking about fear and addressing safety
        • Violence and threat assessment
      • Escalating couples
        • Trusting the model as a safe-haven
      • Case Study: The escalated couple and the partner with PTSD

Reviews

5
4
3
2
1

Overall:      5

Total Reviews: 36

Comments

Nancy C - Houston, Texas

"I learned so much in this course. Sue is a great teacher."

Clarissa G - Pasadena, California

"This a great course and increased my confidence in working with couples."

Mindel W - East saint Kilda, Victoria

"I have no words to express my gratitude to Sue Johnson for all that I have learned from her, this course has helped me personally and professionally. Thank you PESI"

Amanda C - Old Orchard Beach, Maine

"I loved this course and will use what I learned in my practice."

Maureen C - newbury, Massachusetts

"great presenter"

Lida R - Missoula, Montana

"thank you so much; it has been a wonderful course that has greatly improved my skill as a clinician. "

Livia W - Alameda, California

"Excellent course, instructor, and case presentation. "

Richard C - Cambridge, Massachusetts

"this was a very interesting course and presented in a clear way"

Sandra L - Mesa, Arizona

"excellent content and Dr. Johnson was an absolute pleasure to learn from!"

EYTAN S - LAS CRUCES, New Mexico

"Wonderful presentation, rich in knowledge & expertise"

Satisfaction Guarantee
Your satisfaction is our goal and our guarantee. Concerns should be addressed to: PO Box 1000, Eau Claire, WI 54702-1000 or call 1-800-844-8260.

ADA Needs
We would be happy to accommodate your ADA needs; please call our Customer Service Department for more information at 1-800-844-8260.

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